. Fidem Interop



ANY DATA. ANY SYSTEM. ANY LOCATION.



Medical Cross Cloud Laptop Monitor

Our Mission

Enhancing Healthcare by providing excellence at all times for services and guidance rendered.

Our Vision

To be an essential and vital resource dedicated to saving money, extending, and improving interoperability for our customers.

Our Values

Professionalism. We are a knowledgeable and competent team who takes pride in the way we conduct ourselves each day.

Respect. We build relationships that matter and treat others with courtesy, kindness, honesty, and empathy.

Integrity. We exercise good judgement in the choices we make.

Dedication. We are a team motivated by our mission of enhancing the communities we serve.

Excellence. We hold ourselves to high standards, taking pride in the work we do and the difference we make.

Connecting

THE IDEAL PATIENT EXPERIENCE

TRANSFORM

Connect legacy systems with modern API/FHIR workflow to streamline your healthcare information enterprise.

SUPPORT

Ensure providers have secure access to the data they need when they need it to deliver the highest quality of patient care.

EMPOWER

Empowering Patients across the entire workflow with secure access to their information before, during, and after their visit.

Years of Experience

Satisfied Customers

Completed Projects

801

Bourbon Pours

Technology and Protocols

DATA INTEGRATION AND MIGRATION

HL7

FHIR

XML

DICOM

CDA

XDS

JSON

CUSTOM


HOW WE IMPROVE THE QUALITY AND COST OF YOUR HEALTHCARE BUSINESS

We help organizations eliminate redundancy and workflow inefficiencies by identifying manual data entry processes and delivering automated solutions. Our goal is to reduce administrative burdens so staff and clinicians can focus more on patient outcomes—while lowering overall organizational costs.

ENHANCED INTEGRATION

We offer solutions that bridge legacy HL7 applications with modern FHIR, CCDS, and CCDA integrations—helping your organization support existing systems while designing, implementing, and streamlining data workflows for the future.

RIS/PACS OPTIMIZATION

We optimize RIS/PACS environments by streamlining image workflows, facilitating migrations with data cleansing, and enhancing diagnostic efficiency through improved integration and turnaround times.

CARDIOLOGY AND EMR

We optimize cardiology workflows by integrating imaging, reporting, and structured data directly into the EMR, reducing duplication and improving continuity of care.

From integrating emerging AI technologies for enhanced diagnostics to delivering real-time data to patients’ mobile devices, we collaborate with partners and clients to harness the latest innovations—providing forward-thinking solutions tailored for modern Healthcare IT environments.

IMAGING DIAGNOSTICS

We can integrate new AI-powered imaging tools that assist radiologists with faster, more accurate detection of critical findings—helping reduce diagnostic variability and flag urgent cases sooner.

ACCESS

We enable real-time access to health data through secure mobile platforms, empowering patients and providers to view imaging results, reports, and appointment details directly from their devices.

CLOUD

We leverage the latest cloud technologies to deliver scalable, secure, and cost-effective solutions that support imaging, data sharing, and remote access.

Security and data integrity—especially patient privacy—are top priorities. We follow strict protocols set by our healthcare partners and proactively implement vetted software updates, security enhancements, and industry best practices to stay ahead of evolving threats.

PROTECT GLOBALLY

We ensure compliance with HIPAA regulations in the U.S. and align with international standards such as GDPR and ISO/IEC 27001 to safeguard patient data across borders. Our solutions are designed to meet the rigorous security and privacy requirements of global healthcare systems, minimizing risk and ensuring regulatory readiness at every stage.

ENCRYPTION

We can use end-to-end encryption for all data in transit and at rest, ensuring secure exchange between systems, devices, and cloud environments.

Quality is at the core of everything we deliver—from initial deployment to post-live support and future upgrades. We design every solution with long-term stability, security, and efficiency in mind, and offer tailored support packages to ensure your healthcare organization receives consistent, high-caliber performance at every stage.

TESTING

We implement rigorous testing protocols at every stage of development and deployment to ensure reliability, accuracy, and performance under real-world conditions. From unit and integration testing to user acceptance and regression validation, our approach minimizes risk and guarantees solutions meet the highest standards of quality before going live.

POST-LIVE

Our commitment to quality continues post-go-live with dedicated support, proactive performance monitoring, and rapid issue resolution. We deliver ongoing enhancements to keep your solution secure, stable, and aligned with evolving clinical needs.


FIDEM INTEROP

SOLUTIONS


SECTRA HEALTHCARE

Inspire your environment with Sectra


FIDEM INTEROP + XTENTION

FIDEM solutions powered by ORCHESTRA

VENDOR SUPPORT

Industry Integration and Migration Expertise




data

SERVICES

Engine Consulting

Solutions Development, Deployment, Maintenance/Support/Training across industry standard engines including Cloverleaf, Mirth, Rhapsody, Iguana, ConnectR, and now featuring Xtention's MACH Orchestra Designer. Protocol support includes API Objects, Web Services, HL7, FHIR, DMWL, DICOM, XML, CDA, and a variety of other communication and message protocols to streamline workflow.

Integration Support

Integration Support for a variety of 3rd party vendors and partners including Sectra PACS and VNA , Sectra Pathology, and Breast Imaging. GE Healthcare Centricity Support covers Centricity Clinical Archive (CCA), CCG, CCW, EA, VNA, CPACS, PACS-IW, RIS-IC, ConnectR, Billing, ENM,and DICOM Modality Worklist Integration across a vareity of data workflow environments.

Data and Dictionary Support

Support for Patient Identification (MRN/MPI) updates and Provider number updates regardless of Database infrastructure, working a with variety of vendors and applications across Patient, Exam, Result, and Imaging data for RIS/PACS including Sectra, GE, Cerner, Epic, Powerscribe, MModal, Merge, and many others.

Vendor Neutral Support

Facilitation of Healthcare data between VNA and a variety of industry solutions for streamlined workflow regardless of Vendor.

Deployment Consultation, Contract Programming

We love and are inspired by a challenge where others have failed. Have a unique problem with no apparent solution? We'd love to take a crack at it. Give us a call.

Training and Staffing

We offer post-live support and add-on consultation as needed. For data integration staffing challenges we offer short and long-term staffing to bridge the unexpected and ensure the necessary infrastructure for high quality delivery of patient care.

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F.A.Q

Frequently Asked Questions

Yes we do. We support modality worklist integration across a variety of systems including RIS, PACS, EMR, EHR, VNA, and Cardiology solutions.

Yes! As of 2025 Fidem Interop is officially a certified Sectra partner and can support both Sectra PACS deployments and upgrades for US customers.

Yes! We have over 20 years of experience with GE Imaging products including RIS-IC. We offer consulting and technical execution in migrating both application dictionaries and clinical patient information bidirectionally with GE RIS-IC.

We have decades of experience converting all data from PACS-IW into GE CPACS and other Vendor PACS solutions to enable your future state workflow.

Yes! We have developed several solutions to broker HL7 with FHIR messaging protocols bridging legacy workflow with FHIR enabled applications. From leveraging related protocols including REST API to creating analytical database layers, we empower FHIR application and mobile solutions for both providers and patients, and can help establish a foundation for future state integrated design.

We develop and deploy integration solutions using a variety of interface engines including Cloverleaf, Mirth, Rhapsody, Orchestra Designer, and ConnectR.

Yes. We provide training on a variety of tools and practices, and can directly assist with Staffing and Support within your Healthcare IT environment.

We offer limited UI design and web support given a Healthcare IT company, tool, or reporting context. Please contact us directly regarding your specific needs to see if we can help!

OUR

PARTNERS

                




Our

CUSTOMERS






Contact

FIDEM INTEROP

Address

Building 4 Suite 301
603 US Hwy 321
Lenoir City, TN 37771

Call Us

865-724-1533


Open Hours (US-EAST)

Monday - Friday
9:00AM - 5:00PM